We are proud to bring the passion of soccer directly to your door, whether on the island or anywhere else in the world.
1. Processing Times
All orders are processed and prepared for shipping within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
2. Shipping Times and Rates
-
Puerto Rico and United States: Standard shipping generally takes 3 to 5 business days once the package has been handed over to the carrier.
-
International Shipments: Delivery times for the rest of the world vary depending on the destination and local customs, generally taking between 7 and 15 business days.
-
Shipping rates are automatically calculated at checkout based on the weight of your order and the destination address.
3. Tracking Your Order
Once your order has been shipped, you will receive an email notification that will include a tracking number. You can use this number to check the status of your delivery at all times.
4. Lost or Delayed Packages
If your order experiences an unusual delay or you suspect it has been lost in transit, please contact our support team. We will work with the shipping company to resolve the issue as soon as possible. We are not responsible for stolen packages if the carrier confirms that delivery was successfully made to the address provided.